FEELING SALTY (also: we, us, our), we are committed to protecting any and all of the information provided to us, by you - our customer - and will take all necessary precautions to protect your personally identifiable information from loss, misuse and unauthorised access.
FEELING SALTY (ABN: 50 244 280 794) complies with the Privacy Act 1988 (Cth) and the National Privacy Principles.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au/privacy-law/privacy-act/
PERSONAL INFORMATION COLLECTED FROM YOU
There is certain information that we, and our third party providers in which we engage, will collect from you as you visit us here or get in touch with us at FEELING SALTY. Collected information includes:
Your name, email address, contact number, billing, location and delivery address
Information about your device, web browser, IP address & time zone
Pages you visit, and products you view on our site - AKA ‘Device Information’
SECURITY & HOW WE USE YOUR INFORMATION
FEELING SALTY guarantees that any personal information that you provide during the registration and checkout process is kept confidential and is solely used for the purpose of processing your order. FEELING SALTY ensures that the information shared with us on our site will not be disclosed, sold or distributed to any external or third parties, unless we have your consent to do so or are required to do so by law.
FEELING SALTY strives to ensure the security, integrity and privacy of personally identifiable information of its customers. We use a variety of physical and electronic security measures to guarantee the safety of your information from misuse, loss or unauthorised access, disclosure or modification, including restricting physical access to its offices, firewalls and secure databases. The information collected from you is used for the following purposes:
Processing, fulfilling and delivering an order to you
Responding to any and all enquiries submitted to us via our customer care channels
Sending email correspondence to you via our newsletter (if opted for)
Business analysis, reporting, market research
Improving FEELING SALTY products and services
FEELING SALTY partners with third parties to manage our payments, advertising, marketing and email marketing. Some personal information entrusted with us by you is processed by these third parties on our behalf. This means that some of your data is hosted outside of Australia (where FEELING SALTY is located).
When you subscribe to the FEELING SALTY database and provide us with your personal credentials and information, you have consented to our use of your personal information including; your name, email address, and phone number for marketing purposes. Including, but not limited to, EDMs, Newsletters, competitions and promotions sent to you via email, SMS, Social Media & Postal Mail.
ADVERTISING & MARKETING
We may use your personal information, including any contact details, to provide you with relevant consumer information, notify you of products and career openings, and offers that may be of interest to you as a valued customer of FEELING SALTY. To receive these communications, you need to have opted in, but if you change your mind you may opt out of receiving all marketing information from us at any time.
At any time, you may choose to opt out of receiving any further communications, and remove yourself from our mailing list by selecting ‘unsubscribe’ at the bottom of every email we send - excluding any emails to confirm your order/s, or any customer enquiries and correspondence sent via our customer care channels. By amending your settings for search engines like Google or platforms such as FaceBook, you can opt out of any marketing displayed to you via these channels. Please SMS ‘STOP’ in response to our text messages in order to remove yourself from our mobile marketing list. FEELING SALTY will store your data for as long as your account remains active or for as long as we need to provide you services or as required by law.
GET IN TOUCH
At FEELING SALTY, we care for your protection. Your security and safety is extremely important to us and we promise to make all reasonable efforts in order to protect this. We ensure our website and your connection to it is also secure. We guarantee that internal processes are strictly followed and access to your data is as limited as possible.